The Importance of Client Reviews When Hiring a Roofer 

While a roofer may try to impress you during a meeting, it's difficult to tell whether they can fulfill their promises. It's possible, however, to assess the quality of their work even without any personal experience. Online client reviews have become one of the best ways to learn more about roofing companies. Homeowners with previous engagements with the pros can attest to their craftsmanship. West Side Roofing expounds on the importance of these testimonials.

Reasons to Read Client Reviews

To get a glimpse of a roofing company's products and services, check the feedback from previous clients. Positive comments typically mean superior workmanship. It's also important to observe how they respond to negative reviews. Do they address the criticisms and provide solutions? Do they handle issues the professional way?

In the recent BrightLocal Local Consumer Review Survey, researchers found out that 85 of consumers consider online reviews as trustworthy as personal recommendations. They also reported that 49 of respondents look for at least a four-star rating before they put their trust in a business. Additionally, positive reviews make 73 of customers trust a local company more.

The Positive Feedback We Have Received

At West Side Roofing, we ensure responsive and responsible services that yield client satisfaction. We have been in the roofing industry since 1931, so you can have more peace of mind when you leave the job to us. Our crew will take care of your roof replacement and repair needs.

We're encouraged to further improve our services because of the positive feedback we have received from our clients. Our crew strives to satisfy the roofing needs of our clients to improve their quality of life. We'll continue to provide only the best customer service, which can help you achieve your home improvement project goals minus the stress.

 Why leave your roof replacement project to amateurs when you can work with the professionals? West Side Roofing, one of the leading roofing contractors, provides outstanding products and services that meet your needs. We guarantee expert installation to help you get the results you want. Call us at (216) 245-1050. We serve residents of Cleveland, OH, and other nearby areas.